Before you bring your pet in for any service at Black Creek Veterinary Hospital, we feel it’s important to let you know what to expect. We are always looking forward to taking on new clients, and can’t wait to see you for your pet’s first appointment with us. Before you come in, please refer to the list below for guidance. We understand some of these items may be harder to come by than others, but all will help us better serve you and your pet.

In preparation for your first visit, please bring:

  • Any pertinent medical history, written or otherwise. It helps to jog your memory for any medical treatments or issues your pet may have had in the past, including vaccination history if applicable.
  • Any paperwork that came with a new pet will be very useful. The documents that may accompany a new puppy or kitten can provide your veterinarian with useful information regarding your pet’s breed, history, and birth certification.
  • A list of current medications your pet is taking, including all preventatives (flea, tick, heartworm), over the counter medications, and dietary supplements.
  • Our New Patient Registration Form — submit online or download and print it out.

Appointment Policy
Appointments can be made anytime during our regular office hours. We prefer to work on an appointment basis to ensure that each pet and owner gets enough time with the veterinarian. Walk-ins will be seen for emergency pet care when needed. Please call ahead.

Payment Options
Payment is expected at the time of service. Cash, check, and major credit cards are accepted.

We understand that many different circumstances may affect a client’s ability to pay, especially if an emergency or unexpected procedure takes you (and your wallet) by surprise. At Black Creek Veterinary Hospital, we make as many options available as we possibly can, and highly recommend CareCredit as a way to finance your pet’s health care expenses. Pet insurance is also a great asset to any owner’s emergency kit, and keeps you covered in case of the unexpected. We highly recommend Trupanion.

Please give us a call to make an appointment, or to speak with a staff member regarding any questions or concerns you may have.